Terms and Conditions
Naomi Crook Jewellery endeavours to represent all of our products as accurately and clearly as possible through careful photography. However, please be aware that due to the handmade construction and finish of the products, there may be minor flaws or variations in the finish of the silver and differences in the colour and shape of any natural stones used. Please Items incorporating stones in their design may differ from photos shown, and other items of the same style, due to differences in the natural stones we use. If there is a particular stone that varies significantly in colour, I will endeavour to offer this as an option when purchasing. Please consider all of the above before purchasing and please contact me prior to doing so if you have any concerns or questions I may not have covered.
YOUR PERSONAL INFORMATION
Pease note that we will not share your personal information with ANYONE else.
Naomi Crook Jewellery will not take any responsibility for any items delayed or lost by couriers or postal companies, where we have ensured the correct postage and insurance has been applied. When an item has been registered as ‘delivered’ or ‘signed for’ by the postal company then Naomi Crook Jewellery will take no further responsibility for this item and as such will take no further responsibility for this purchase. This considered, please make every effort to be complete and accurate when providing your postal address.
Please note that I do not give refunds unless an item is faulty, if an item arrives with you damaged, please let me know upon delivery or within 24 hours of receipt and I will offer you a refund or a replacement. If an item is unsuitable, I will offer a gift voucher only, valid for 12 months so please ensure you are happy that you have chosen the correct item. I am always happy to answer questions prior to you making the purchase.
I offer a 12 month repair service for all of my jewellery providing it has been treated with care.
Rings are the hardest thing to get right to size, if you are planning on buying a ring as a gift for someone, you will need to take a ring that they already wear and get it sized at a local jewellers. If you are buying a ring for yourself and do not know your size, I can send you a plastic ring sizer free of charge. Please just send me an email with your address and I will send you one.
Copyright, Design Rights and Intellectual Property on this website are owned by Naomi Crook Jewellery. Please ask if you would like to use any of our imagery for any reason. We are really happy for you to use our images for the purposes of a Blog but please put a link to our website. Thank you for sharing.